Privacy

🔒 Privacy Policy

Effective Date: July 7, 2025

This Privacy Policy explains how [Your Brand Name] ("we", "our", or "us") collects, uses, and protects your personal data when you interact with any of our services — including cybersecurity, IT support, financial consulting, coaching, writing, and training.

1. 🔍 What Data We Collect

  • Basic info: Name, email, phone, role/title
  • Billing info: Bank, PayPal, or payment platform (via third-party processors)
  • Work data: Reports, documents, device logs, risk findings
  • Education info: Learning progress, test results (coaching clients)
  • Access logs: IP, device type, session time (for support tickets)

2. 💼 How We Use Your Data

  • To deliver contracted services (e.g., audits, coaching, modeling)
  • To respond to inquiries or support tickets
  • To send reports, reminders, updates, or deliverables
  • To improve service quality and client experience
  • To manage payments, invoices, or subscriptions

3. 🔐 Data Security & Protection

  • We use password-protected storage, encrypted drives, and secure email
  • Confidential documents are shared via Google Drive, Notion, or encrypted file links
  • Staff and partners are bound by confidentiality policies
  • We never sell or rent your personal data — ever

4. 🤝 Third-Party Tools We Use

  • Google Workspace: Email, Docs, Drive
  • Calendly: Scheduling meetings
  • Zoom: Video calls and webinars
  • Stripe / PayPal / Flutterwave: Payment processing
  • Notion: SOPs, plans, documentation (if client agrees)
  • QuickBooks / Excel: Finance reports (for accounting clients)

Each service has its own privacy policy, and we ensure all tools used meet global security standards.

5. 📅 Data Retention

  • Client data is retained for 12–24 months post-project for recordkeeping
  • You may request deletion of your data at any time
  • Inactive coaching accounts are deleted after 12 months of non-use

6. ✉️ Marketing & Communication

  • We may send project updates or educational tips via email
  • You can opt out anytime by clicking "unsubscribe" or replying "stop"
  • We don’t spam, cold-call, or buy contact lists

7. 📜 Your Rights

  • Request access to your data
  • Request correction or deletion
  • Withdraw consent at any time
  • Report concerns to your local data protection authority

8. 🌍 International Users

We comply with applicable laws such as Nigeria’s NDPR, GDPR (EU/UK), and similar data standards for clients outside Nigeria.

9. 🛠️ Policy Updates

This privacy policy may be updated to reflect new tools, legal requirements, or business changes. We will notify clients of major updates by email or platform.

10. 📬 Contact Us

© 2025 Waized Technolgies. Privacy-first. Trust-driven. Human-powered.

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