Ace your CompTIA A+ (220-1202) exam with our ultimate practice test covering OS, Security, Troubleshooting & Operational Procedures domains.
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Preparing for the CompTIA A+ (220-1202) certification exam? This critical certification covers key domains like Operating Systems, Security, Software Troubleshooting, and Operational Procedures.
Whether you're aiming to launch your IT career or level up
your tech skills, mastering these areas is essential. Our comprehensive practice exam will sharpen your knowledge, boost your confidence, and get you
ready to ace the test on your first try.
Stay consistent, review each domain thoroughly, and use
practice exams to track your progress. Remember, real-world experience combined
with focused study is your best strategy to pass the CompTIA A+ 220-1202 exam.
Good luck, and get ready to advance your IT career with confidence!
CompTIA A+ (220-1202) Practice Exam
1.
A corrupt profile may prevent the Windows GUI from loading. Which method
might repair the profile?
a) Boot into Safe Mode and create a new profile
b) Format the drive and reinstall Windows
c) Use Task Manager to restart Explorer.exe
d) Use Device Manager to update drivers
2.
For the past two years, Tam has been the most-recent hire at a tiny
startup... Which of the following best-practices is least urgent for Tam to
implement?
a) Keep software up to date
b) Replace all passwords regularly
c) Back up important files
d) Use antivirus software
3.
Which is typically not found on a motherboard?
a) RAM slots
b) Power supply connectors
c) CPU socket
d) Expansion slots
4.
Which is an accurate UNC?
a) C:\Users\Admin
b) \ServerName\ShareName
c) http://www.example.com
d) \192.168.1.1\folder
5.
A user reports that icons appeared on the desktop after visiting a
website. The system has malware. Which procedure would be performed next?
a) Run a virus scan
b) Reinstall Windows
c) Clear browser cache
d) Disable the internet
6.
Angel is making lists of regulated data. Which is considered
government-regulated data?
a) Credit card numbers
b) Social Security numbers
c) Email addresses
d) Product serial numbers
7.
In both Linux and Windows, which command will change the working
directory?
a) cd
b) ls
c) dir
d) pwd
8.
A user downloaded malware. What Control Panel utility should the
technician use to try to identify and remove the malware?
a) Programs and Features
b) Device Manager
c) Disk Management
d) Network and Sharing Center
9.
Which component of change management describes actions if an implemented
change fails?
a) Rollback plan
b) Risk assessment
c) Change approval
d) Communication plan
10.
Select two examples of physical security.
a) Password policy
b) Locked server room
c) Firewall configuration
d) Security camera
11.
A company is upgrading hard drives to SSDs. Which procedure will prepare
the drive and ensure data is not easily accessible?
a) Format and encrypt the drive
b) Defragment the drive
c) Run CheckDisk
d) Partition the drive
12.
Which is least likely solution for a dim mobile device screen?
a) Enable automatic brightness adjustments
b) Replace the display or its backlight
c) Adjust the display's brightness
d) Charge the battery
13.
Which is not a task performed in Windows when installing a video card?
a) Set resolution to native
b) Adjust font size
c) Update drivers
d) Adjust PCIe power
14.
A technician is putting a computer back into service that has been off
for many months. Which two actions would be a good place to begin maintenance?
a) Run a full anti-virus scan
b) Run Windows Update
c) Configure the firewall
d) Run anti-virus updates
e) Defragment the hard drive
15.
What should a tech do when solving a problem is beyond their ability?
a) Disassemble the system and rebuild it from scratch
b) Ask the customer for advice
c) Tell the customer that the problem can't be fixed
d) Escalate the issue
16.
Which is a valid, pre-built Data Collector Set in Performance Monitor?
a) User Diagnostics
b) System Configuration
c) User Performance
d) System Diagnostics
17.
Select two choices that best represent a security vulnerability of mobile
devices.
a) Unauthorized downloads
b) Theft
c) Improper file permissions
d) Phishing
e) Viruses
18.
A technician should avoid this type of behavior when dealing with
customers.
a) Defensive
b) Confident
c) Professional
d) Friendly
19.
Which command has replaced apt-get?
a) get
b) debian
c) apt
d) redhat
20.
Which item is not a root key in the registry?
a) HKEY_USERS
b) HKEY_LOCAL_MACHINE
c) HKEY_CURRENT_USER
d) HKEY_CLASSES_ROOT
e) HKEY_CURRENT_MACHINE
21.
Which switch should be added to the rmdir command to delete a directory
and its subdirectories?
a) /5
b) -r
c) -subs
d) -N
22.
A technician needs to format a file system compatible with the widest
range of operating systems. Which file system should be used?
a) NTFS
b) CDFS
c) FAT32
d) FAT16
23.
The largest motherboard form factor is?
a) Mini-ITX
b) ITX
c) ATX
d) Micro-ATX
24.
Which is a typical option when installing an application in Windows?
a) Install as Administrator
b) Uninstall
c) Include uninstaller
d) Installation folder
25.
Highland Network Management Services is hired to handle switches and
routers remotely. Which tool should they use?
a) Telnet
b) SSH
c) RDP
d) VNC
26.
A computer boots but can’t load the graphical desktop. Which is NOT a
recommended troubleshooting procedure?
a) Boot into Safe Mode
b) Reboot multiple times if necessary
c) Add more RAM
d) Use WinRE to access the System logs in Event Viewer
27.
Which of the following types of screen locks is the most secure way to
secure your mobile device?
a) Fingerprint lock
b) Passcode lock
c) Swipe lock
d) Face lock
28.
If a computer does not have an optical drive, which is the most efficient
method to install an OS?
a) USB flash drive
b) Emergency restore disc
c) Floppy disk
d) Bluetooth connection
29.
Which command would a technician use to verify if a computer is on and
connected to the internet remotely?
a) netstat
b) ping
c) nslookup
d) ipconfig
30.
Which is not an ACPI power mode in a laptop?
a) Hibernation
b) Off
c) On
d) Sleep
31.
Which of the following would be the best way to combat social
engineering?
a) Strong password usage
b) Windows Update
c) Deny social networks through the firewall
d) User education
32.
Cheyenne must identify where to spend remaining budget to improve network
throughput. What document helps?
a) Network topology diagram
b) Bandwidth monitoring report
c) Service level agreement
d) Inventory list
33.
Which action would typically kick off the change-management process?
a) Contact the change-management board
b) Obtain signed end-user acceptance forms
c) Fill out a request form
d) Contact the responsible staff member
34.
Which is true of an I/O shield?
a) The I/O shield must be customized to fit the case
b) The I/O shield is customized to fit the motherboard I/O area
c) All I/O shields are standardized to fit all motherboard I/O areas
d) The dimensions of the I/O shield for a Micro-ATX motherboard are 9.6 inches
by 9.6 inches
35.
Sam installs a new second hard drive that shows up in CMOS but not in
Windows Computer. What’s wrong?
a) The drive isn’t mounted
b) The drive is fragmented
c) The drive isn’t dynamic
d) The drive isn’t partitioned
36.
Which is NOT a step in installing a new expansion card?
a) Secure the card in its slot with a slot-cover screw
b) Select a connector and slot
c) Connect any power or data cables to the card
d) Turn on the computer
37.
Keeping wires neat and easy to identify in a case is called what?
a) Structured cabling
b) Cable bays
c) Pass-throughs
d) Cable management
38.
A user’s browser has a pop-up asking to “click here for help” and
redirects to buy software. What should be done first?
a) Train the user of malicious software
b) Patch all security updates for operating system
c) Create a Restore Point
d) Identify the malware on the system
39.
What is a difference between an incident report and a support ticket?
a) Incident reports are filed as soon as the problem is observed, while most
support tickets will eventually include information about the resolution
b) The issue documented in a support ticket may or may not go on to be included
in an incident report
c) Incident reports and support tickets are more or less the same, but incident
reports may be informal whereas support tickets are always in the context of a
ticketing system
d) Support tickets indicate a single instance of a problem, while incident
reports are a daily, weekly, or monthly summary of all problems observed
40.
Before creating a restore point, what must be enabled?
a) System Protection
b) Windows Repair Environment
c) Restore Point Creation System
d) Image Backup
41.
Which must be done before installing a motherboard into a case?
a) Install case fans
b) Install the SATA cables
c) Install the I/O shield
d) Install a video card into a PCIe slot
42.
An admin disables a user’s email for sending high volumes of emails. What
type of attack?
a) Phishing attack
b) Malware infection
c) Man-in-the-middle attack
d) Virus infection
43.
Which of these is NOT a valid event category in Event Viewer?
a) User
b) Setup
c) Application
d) Security
e) System
44.
A technician requests a list of
static IP addresses. Which server role holds that info?
a) DNS server
b) File server
c) Proxy server
d) DHCP server
45.
Office buys a new color laser printer for graphics, needs to limit users.
Best option?
a) Virtual private networking
b) Access control list
c) Remote desktop protocol
d) User account control
46.
When booting Windows, messages show missing .dll files. Best course of
action?
a) Copy the .dll file from another PC
b) Research the file to identify the application which uses the .dll
c) Run defrag utility to correct any file damage
d) Run Windows Update utility to replace the DLL file
47.
After removing a virus, what is the last thing a technician should do?
a) Setup a scheduled scan
b) Educate the user regarding safe Internet browsing
c) Enable system restore and create restore point
d) Update all anti-virus and malware
48.
Which tools control the boot-up environment?
a) Task Manager
b) System Configuration
c) Administrative Tools
d) System Information
49.
Dynamic disks support mirroring. What happens if one mirrored drive
fails?
a) The system fails until the failed drive is replaced
b) The system selects an empty drive as a "hot spare"
c) The system automatically repairs the failed drive
d) The system continues to function with no data loss
50.
Which is considered a method of physical security?
a) NTFS
b) Strong passwords
c) Firewall
d) Cipher locked doors
51.
Which is a Linux text editor?
a) Grep
b) Pipe
c) Vi
d) Notepad
52.
Which is NOT a good way to prevent or reduce ESD?
a) Antistatic toolkit
b) Antistatic bag
c) Antistatic mat
d) Antistatic wrist strap
53.
User wants to ensure a webcam does not broadcast externally. What should
be configured on the SOHO router?
a) Enable static IPs
b) Block the outbound port
c) Enable MAC filtering
d) Change the default SSID
54.
On Linux, which is NOT a file permission?
a) Write
b) Read
c) eXecute
d) Delete
55.
Anil repeatedly helps users set up WireGuard VPN. What documentation best
practice should he follow?
a) Email your boss about required all-hands training
b) Add VPN training to new-user setup checklist
c) Create a knowledge base article detailing the process
d) Add the instructions to the acceptable use policy
56.
Which terms may describe the person who leads planning and implementation
of a change project?
a) Responsible staff member
b) Change supervisor
c) Implementation manager
d) Change leader
57.
Which critical components are found on the outside of a PC case?
a) Hard drives and SSDs
b) Front-panel connections
c) Tower cases
d) Power supplies
58.
Which choice is NOT a valid Linux or Windows command to erase files?
a) rm
b) mv
c) del
d) cp
59.
Rick’s new Windows system boots slowly. What can he do to speed it up?
a) Run CheckDisk on the hard drive
b) Stop some autostarting programs from loading
c) Defragment the hard drive
d) Update antivirus signature files
60.
Which file system offers the most security for Windows?
a) FAT32
b) ext4
c) exFAT
d) NTFS
61.
How would a technician start the system setup program?
a) Enter the administrator password during bootup
b) Press a certain key before the computer boots the operating system
c) Turn off the power, unplug, plug in, and press power switch to start setup
d) Touch the system setup button on the front panel
Answers to CompTIA A+ (220-1202) Practice Exam
Here are the answers with brief explanations for each
question:
1.
a) Boot into Safe Mode and create a new profile
Explanation: A corrupt profile can be fixed by creating a new one in
Safe Mode.
2.
b) Replace all passwords regularly
Explanation: While good practice, it’s less urgent than updates,
backups, or antivirus for a new hire.
3.
b) Power supply connectors
Explanation: Power supply connectors are on the PSU, not the
motherboard.
4.
b) \ServerName\ShareName
Explanation: UNC paths are network paths starting with double
backslashes.
5.
a) Run a virus scan
Explanation: Malware causing desktop icons should be scanned and removed
first.
6.
b) Social Security numbers
Explanation: SSNs are regulated by government laws like GDPR or HIPAA.
7.
a) cd
Explanation: cd changes directory in both Linux and Windows.
8.
a) Programs and Features
Explanation: Malware can sometimes be uninstalled or identified here.
9.
a) Rollback plan
Explanation: Rollback is needed if changes fail.
10.
b) Locked server room
Explanation: Physical security involves physical access controls.
11.
a) Format and encrypt the drive
Explanation: Formatting and encryption secure data and prepare SSDs.
12.
a) Enable automatic brightness adjustments
Explanation: This setting often fixes dim screen issues.
13.
b) Adjust font size
Explanation: Font size is unrelated to video card installation.
14.
a) Run a full anti-virus scan and b) Run Windows Update
Explanation: Updating and scanning after long inactivity is crucial.
15.
d) Escalate the issue
Explanation: Escalation is proper when beyond one's ability.
16.
d) System Diagnostics
Explanation: Pre-built Data Collector Sets include System Diagnostics.
17.
a) Unauthorized downloads and b) Theft
Explanation: Both are physical and usage vulnerabilities.
18.
a) Defensive
Explanation: Being defensive harms customer support effectiveness.
19.
c) apt
Explanation: apt replaces apt-get as the newer package manager
interface.
20.
e) HKEY_CURRENT_MACHINE
Explanation: This is not a valid registry root key.
21.
b) -r
Explanation: -r or /s (Windows) deletes directories recursively.
22.
c) FAT32
Explanation: FAT32 is compatible with most OSes.
23.
c) ATX
Explanation: ATX is the largest common motherboard size.
24.
d) Installation folder
Explanation: Users typically choose the installation folder during
setup.
25.
b) SSH
Explanation: SSH is a secure remote management protocol.
26.
c) Add more RAM
Explanation: Adding RAM doesn’t fix GUI loading issues.
27.
a) Fingerprint lock
Explanation: Biometrics like fingerprint locks are most secure.
28.
a) USB flash drive
Explanation: USB is the fastest modern OS install method without optical
drive.
29.
b) ping
Explanation: ping tests network connectivity.
30.
c) On
Explanation: “On” is a state, not an ACPI power mode.
31.
d) User education
Explanation: Educating users reduces social engineering risks.
32.
b) Bandwidth monitoring report
Explanation: It shows throughput bottlenecks.
33.
c) Fill out a request form
Explanation: Change process starts by submitting a request.
34.
b) The I/O shield is customized to fit the motherboard I/O area
Explanation: I/O shields are specific to each motherboard’s ports.
35.
d) The drive isn’t partitioned
Explanation: Unpartitioned drives won’t show in Windows Explorer.
36.
d) Turn on the computer
Explanation: Turning on the computer is not part of physical
installation steps.
37.
d) Cable management
Explanation: Keeping wires neat is cable management.
38.
d) Identify the malware on the system
Explanation: Find and remove malware before anything else.
39.
b) The issue documented in a support ticket may or may not go on to be
included in an incident report
Explanation: Tickets and incident reports differ; tickets are individual
cases.
40.
a) System Protection
Explanation: System Protection enables restore points.
41.
c) Install the I/O shield
Explanation: I/O shield must be installed before motherboard placement.
42.
b) Malware infection
Explanation: High volume emails usually indicate malware sending spam.
43.
a) User
Explanation: "User" is not a standard event category in Event
Viewer.
44.
d) DHCP server
Explanation: DHCP servers manage IP address assignments.
45.
b) Access control list
Explanation: ACLs limit user access to devices like printers.
46.
b) Research the file to identify the application which uses the .dll
Explanation: Identify the DLL to know what is missing before replacing.
47.
b) Educate the user regarding safe Internet browsing
Explanation: User education helps prevent reinfection.
48.
b) System Configuration
Explanation: System Configuration (msconfig) controls boot options.
49.
d) The system continues to function with no data loss
Explanation: Mirroring provides redundancy; system keeps working.
50.
d) Cipher locked doors
Explanation: Physical security includes locks and physical barriers.
51.
c) Vi
Explanation: Vi is a classic Linux text editor.
52.
b) Antistatic bag
Explanation: Bags protect components during storage, not prevent ESD
when working.
53.
b) Block the outbound port
Explanation: Blocking outbound ports stops unwanted broadcasts.
54.
d) Delete
Explanation: Delete is not a standard Linux file permission.
55.
c) Create a knowledge base article detailing the process
Explanation: Documentation helps reduce repeated support calls.
56.
d) Change leader
Explanation: Change leader describes the person responsible.
57.
b) Front-panel connections
Explanation: External ports are on the case’s front panel.
58.
d) cp
Explanation: cp copies files, not deletes them.
59.
b) Stop some autostarting programs from loading
Explanation: Reducing startup programs speeds boot time.
60.
d) NTFS
Explanation: NTFS supports advanced security features.
61.
b) Press a certain key before the computer boots the operating system
Explanation: BIOS/UEFI setup is accessed by pressing keys like DEL or F2
during boot.
Disclaimer:
This practice exam is designed for study purposes only and does not guarantee certification success. Always refer to official CompTIA materials and resources for complete exam preparation.
